How Can We Help?

We're here to help you get the most out of BlueSeek.

Email Support

Get help with technical issues, account questions, or feature requests.

FAQ

Find answers to commonly asked questions about BlueSeek.

View FAQ

Response Time

We typically respond to support requests within 24-48 hours.

BlueSeek Pro subscribers receive priority support.

Pro: Priority Support

Common Issues

Bluetooth Not Working

Make sure Bluetooth is enabled on your device. Go to Settings → Bluetooth and ensure it's turned on. Also check that BlueSeek has permission to use Bluetooth.

Device Not Found

The device you're looking for must be powered on and have Bluetooth enabled. Some devices may not broadcast their name, appearing as "Unknown Device".

Subscription Issues

If you're having trouble with your subscription, try restoring purchases in the app settings. If issues persist, contact Apple Support for billing-related questions.

Request a Refund

Refunds are handled by Apple. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID.

Business Inquiries

For partnership opportunities, press inquiries, or business-related questions, please contact us at:

Email: [email protected]